Photo Show
Standard Size Chart
Warm notice:Most girls will need slight alternations,A local tailor can easy alter your dress.If you are between sizes,We recommend that you go with the larger size and have the dress altered to achieve the perfect fit.
About Return
1.We will refund you for items returned within 7 days of you receiving them, if the items are not as same as the description,a full refund will be given,and the items need to be returned in their original condition.
2.There might be some color difference because of photograph and LCD effect, we will not accept such returning.
3.Merchandise which is damaged or missing components is not refundable.
4.Buyers are responsible for return shipping with proper packaging.
5.Before returning items, please make sure you get our return address, and write "gift" on the delivery detail sheet.
6.Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Please do not hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction.
1.When you place an order,pls choose a shipping method and pay for the order including the shipping fee. We will ship the items to you within 7 to 15 days once your payment is completed.
2.We do not guarantee the delivery time on all international shippments due to difference customs clearing times in individual countries,which may affect how quickly your product is inspected.
3.Please note that buyers are responsiable for all additional fees,brokerage fees,duties,and taxes for importation into your country. These additional fees may be collected at time of delivery.We will not refund shipping charges for refused shippments.
4.The shipping cost does not include any import taxes,and buyers are responsiable for customs duties.
5. As it is international shipping service,delivery time and postage vary from different region.The most efficient courier will be applied(DHL,UPS,FEDEX,TNT,EMS,EQUICK,Aliexpress standard,etc.).During the special holiday like Chinese Festival Holiday,National Holiday,the shipping time will be a little longer.The shipping time for some countries like Russia and Brazil will be more longer than other counrties.
Abendkleider Burgundy Moroccan Kaftan Muslim Evening Gown Pleat Satin Arabic Mermaid Dubai Formal Dress Long Vestidos
This dress could be custom made, there are no extra cost to do custom size . Please choose “Custom Size” option when you check out and leave your detailed body measurements in order note Here are all measurements we need for customization.
Bust______________inch/cm
Waist_____________inch/cm
Hip_______________inch/cm
Hollow to floor______inch/cm
Height_____________inch/cm
Arm girth__________inch/cm(Need for dresses with sleeves)
Arm length_________inch/cm(Need for dresses with long sleeves)
Neck circumference_____inch/cm(Need for dresses with high neck)
Can I order other colors? Any extra cost?
All dresses can be made in any color you want. No extra cost. You can check the color chart and put the color number in order note. If you can not find the color you want, you can email us the photo of the color. We will match the color.
Our Brand :
Return Policy:
We will accept returns if dresses have quality problems, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.
Please see following for the list of quality issues that are fully refundable for:
Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one .
⚠ Please choose size according to our size chart. Do not choose the size you usually wear.↓
Manual measurement allows 2-3cm error !!
1. If the dress 100% real photos ?
Yes ,the pictures take in our show room .Please keep in mind the background the show room of serene hill.If you see the same pictures in other place ,that is they copy our pictures. You can have a video call with us in any time to make sure this is our show room. Whatsapp:+8615602799767.
2. About the color.
The color of the dress will be a little different in different display resolution or different shooting light or shooting environment. The color is subject to the actual product.
3.About the size
Manual measurement will have an error of 2-3 cm.
1. Please better compare your size with our size table and confirm if your size is same as our standard size . If you do not know which size you should order , please message us your exact measurements in the message box , we would like to custom make it for you for free .
2. If you need a custom made dress, please be sure according to our Instruction Measurement and send us the next measurements in the message box (1 inch = 2.54 cm)
Bust
Waist
Full hips
Shoulder to shoulder
Hollow to the floor (without shoes)
Height (from the top of the head to the ground)
Heel Height (only the height of the shoes)
If the dress has sleeves, also send us the following important measures
Arm length
Armhole
armpit
Dresses in our shop can be customized in any colors. If you want to customize special color dress, please choose the color number you want and tell us .
Usually we need about 5-9 working days for processing the order ,please tell us the exact date you need for this dress before you buy it , so that we can arrange the time for you .
If you need it urgently , please better pay for the express shipping such as DHL , Fedex ,or UPS and contact us before you make the order .
Return and Cancellation Policy :
1.We will accept returns if dresses have quality problems, Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one . we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify. Please contact us in 3 days after you receive the package .
2.We accept the Cancellation in 2 days after you made the order ,since our dresses are made to order , we can not accept the cancellation over 2 days . thanks for your understanding .
1. Please better compare your size with our size table and confirm if your size is same as our standard size . If you do not know which size you should order , please message us your exact measurements in the message box , we would like to custom make it for you for free .
2. If you need a custom made dress, please be sure according to our Instruction Measurement and send us the next measurements in the message box (1 inch = 2.54 cm)
Bust
Waist
Full hips
Shoulder to shoulder
Hollow to the floor (without shoes)
Height (from the top of the head to the ground)
Heel Height (only the height of the shoes)
If the dress has sleeves, also send us the following important measures
Arm length
Armhole
armpit
Dresses in our shop can be customized in any colors. If you want to customize special color dress, please choose the color number you want and tell us .
Usually we need about 5-9 working days for processing the order ,please tell us the exact date you need for this dress before you buy it , so that we can arrange the time for you .
If you need it urgently , please better pay for the express shipping such as DHL , Fedex ,or UPS and contact us before you make the order .
Return and Cancellation Policy :
1.We will accept returns if dresses have quality problems, Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one . we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify. Please contact us in 3 days after you receive the package .
2.We accept the Cancellation in 2 days after you made the order ,since our dresses are made to order , we can not accept the cancellation over 2 days . thanks for your understanding .
Notes before you purchase items
1. The price is only for the dress, not include any accessories such as gloves,jacket,veil and petticoat.
2. We do standard size or custom made size,please leave us your measurments if you choose custom made, please see below measuring instruction.
Bust ___inch or ___cm,
Waist ___inch or ___cm,
Hips ___inch or ___cm,
Hollow to hem(with shoes) ___inch or ___cm ,
Your Height(with shoes) ___inch or ___cm,
Arm Length ___inch or ___cm.
Photo Show
Production Process
Color
you can choose any color you like from color card ,then tell us the color number.
Size Details
How to Measure
Return and Return Policy
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.
Please kindly contact us for the return at first within 48 hours after receiving the item.
Feedback
All dress in our store , it can be Custom madesize and color , kindly don't worry it .
We will make the dress let you satisfied,if you have any question or requirement Please let me know with the message or contact me on line.
If you can't find a style you like in our collection, we can make dresses in your own design. You can send us
pictures patterns, even sketches of your design of other styles you like, and we would make replicas by your
specifications. After finish we will take detailed photos and email them to you to check them advancely, then
send the ready dresses to you. If you are not satisfied, we will make modify the dresses until you are
satisfied with them
A perfect-fitape is not too tight or too loose, and all the
measurements will be comfortable wearing.
1.Dear friend,Please tell us the following size in order to customize fitted dress for you,( 1inch = 2.54cm )
1).Bust:_cm
2).Waist:_cm
3).Hips:_cm
4).Hollow to hem of skirt:_cm.
5).Color:_(choose from our color chart or same as picture color)
2.If the dress with Jacket or sleeves,please tell us other sizes:
1).Shoulder to Shoulder:_cm
2).Armseye:_cm
3).Bicep:_cm
4).Arm Length:_cm.
3.Friendly Prompt:
1).The item itself does not include any accessories such as gloves,wedding veil,petticoat or bag, hat,or hairband shown in the picture, if you need it, you need to pay for it separately.
2).Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we not guarantee that the color of our products will be exactly the same with the photographs you see on our online shop.
3).As the style, we can not guarantee that the finished product will be 100% similar to the one shown in our website, just as an old saying " There are no 2 exactly the same leaves in the world." However, the similarity can be up 90% or more than 95% for most dresses.
4).Custom made is available.We can make the dress according to your picture or sketch.
5).Generally,delivery time is about 10-15 days,if rush order,we can also make for you.
6).we can't accept refund for custom made dress if the buyer want to custom color/size/design
Gentille Dress loves you and we want to make you happy. So please read the return policy below carefully.
1. When making an order, please pay careful attention to item details and sizing information. If you have any questions,
we're happy to help; send all product inquires to me via alibaba and we'll get back to you as soon as possible;
2. Pls contact us within 2 days (48 hours) after the reception of parcel and state the problem of items and reason for return;
3. Items should be returned in its original condition without signs of wear, tear or odors;
4. Return shipping cost would be charged by buyer. It would be buyer’s responsibility to pay for the shipping fee of sending
back and exchange;
5. It would not be considered to return items without any quality problems.
6.we cant accept refund for custom made dress if the buyer want to custom color/size/design
If you receive dress satisfaction , Please recommend my shop to your friends.
Customer satisfaction is very important to us and our feedback rating reflects this satisfaction.
Hope you to receive item after and can give us a positive feedback. Certainly we will also give you a positive feedback! In addition to your positive feedback, we hope you will give us "Five Star" on all of the Detailed Seller Ratings.
1. Please better compare your size with our size table and confirm if your size is same as our standard size . If you do not know which size you should order , please message us your exact measurements in the message box , we would like to custom make it for you for free .
2. If you need a custom made dress, please be sure according to our Instruction Measurement and send us the next measurements in the message box (1 inch = 2.54 cm)
Bust
Waist
Full hips
Shoulder to shoulder
Hollow to the floor (without shoes)
Height (from the top of the head to the ground)
Heel Height (only the height of the shoes)
If the dress has sleeves, also send us the following important measures
Arm length
Armhole
armpit
Dresses in our shop can be customized in any colors. If you want to customize special color dress, please choose the color number you want and tell us .
Usually we need about 5-9 working days for processing the order ,please tell us the exact date you need for this dress before you buy it , so that we can arrange the time for you .
If you need it urgently , please better pay for the express shipping such as DHL , Fedex ,or UPS and contact us before you make the order .
Return and Cancellation Policy :
1.We will accept returns if dresses have quality problems, Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one . we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify. Please contact us in 3 days after you receive the package .
2.We accept the Cancellation in 2 days after you made the order ,since our dresses are made to order , we can not accept the cancellation over 2 days . thanks for your understanding .